Effective date: 2021-01-15

The terms “We” / “Us” / “Our”/”Company”/”MYVOCAL4LOCAL” individually and collectively refer to Myvocal4local  and its affiliated group entities (MYVOCAL4LOCAL) and the terms “You” /”Your” / “Yourself”/”Client” refer to the users.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made there-under and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000.

This Privacy Policy does not require any physical, electronic or digital signature.

This Privacy Policy is a legally binding document between you and MYVOCAL4LOCAL. The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of this Website or by other means) and will govern the relationship between you and MYVOCAL4LOCAL for your use of the  Website.

This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully.

By using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.

By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

Data Privacy Policy

This Data Privacy Policy (the Policy) lays down how Myvocal4local  and its affiliated group entities (MYVOCAL4LOCAL) collects, processes, uses and protects personal information of its customers in compliance with applicable laws and regulations.

Personal Data

For the purpose of this Policy, personal data is any information concerning a specific or definable natural person or legal person and NOT includes his/her/its financial data. 

MYVOCAL4LOCAL’s Commitment to data protection

MYVOCAL4LOCAL respects privacy of the personal data entrusted to us by our Clients or that we may collect in connection with the Clients’ personal data and we are committed to ensuring security to the data through fair and transparent practices.

This Policy includes the minimum standards that MYVOCAL4LOCAL practices to afford data privacy to its Clients and are basically derived from the Generally Accepted Privacy Principles for electronic data protection and are in conformity with its regulatory obligations to secure personal data of its clients and other applicable local laws.

Governing Privacy Principles

As a service provider, MYVOCAL4LOCAL acts on behalf of its clients as their agents for making Digital Business Card. MYVOCAL4LOCAL collects, processes and securely stores the Client data for application relevant to the purposes of its Clients’ Digital Business card only and does not disclose personal information with third parties except where such disclosure is necessitated in terms of applicable provisions of laws or on the orders of lawful authorities.

Transparency in Data Collection

MYVOCAL4LOCAL collects personal data in a fair, transparent and lawful manner and with the informed consent and knowledge of its Clients. We adhere to –

• collecting minimum personal data required to achieve the purpose for which data is obtained;
• collecting personal data directly from our clients and in a non-deceptive manner;
• collecting personal data in conformity with regulatory stipulations wherever applicable;
• monitoring data collection through its employees and on the internet to ensure due diligence and to ensure compliance with our stated Data Privacy Policy.

Use, Retention and Disposal of Personal Data

MYVOCAL4LOCAL uses all personal data collected from its clients expressly for its legitimate business activities relevant to making Digital Business Card and in strict adherence to the contractual terms, the regulatory stipulations and the applicable laws. MYVOCAL4LOCAL does not retain personal data any longer than is absolutely necessary for the purposes of its Clients or beyond the regulatory requirement necessitating their retention for a prescribed period. Data disposal requires managerial approval for the disposal, destruction and deletion of data and is designed to prevent their recovery, theft, misuse or unauthorized access.

Access

MYVOCAL4LOCAL provides access to the Clients to review, update or correct their personal data on-line and off-line which precedes an authentication process to confirm legitimacy of the person seeking access. Access to data or a request to review and update the data may be denied if the authentication process fails.

Disclosure to Third Parties and Data Protection

MYVOCAL4LOCAL may disclose personal data to group companies or related third party service providers as a part of its normal business operations. MYVOCAL4LOCAL conducts appropriate due diligence checks prior to and after selection of third parties who process personal data on behalf of MYVOCAL4LOCAL. Such third parties are required to enter into written contracts with MYVOCAL4LOCAL which mandatorily provide for adequate data privacy and non-disclosure clauses to secure the data. MYVOCAL4LOCAL requires the third parties to strictly adhere to contractual terms and guidelines on data protection to the extent such third parties are given access to or otherwise process personal data on behalf of MYVOCAL4LOCAL. All third parties are contractually obligated to handle personal data –

• with equal care and adequate levels of protection as MYVOCAL4LOCAL itself is obliged in terms of its data privacy policy;
• with appropriate security measures to safeguard and prevent unlawful disclosure and to process them in accordance with the terms of the third party contracts.

Except as otherwise expressly stated in this Policy, MYVOCAL4LOCAL does not sell, share, rent out or otherwise disclose or deal in personal data for gain.

Demographic and other Personal Information that MYVOCAL4LOCAL collects:

Demographic and other personal information that we collect may include –

• Name, gender, residential/correspondence address, telephone/mobile number, date of birth, marital status, email address or other contact information;
• Photograph; Company Logo; Tag line
• URL links, QR code and more
• Bank account details, payment instrument details, cancelled cheques; copy of bank account statement;
• Transaction details of our Clients relating to payments of funds for the transactions they carry out through us.
• Other information incidental or ancillary to the funds and transactions of our Clients in the ordinary course of their business through us.

Collection of Personal Data through MYVOCAL4LOCAL specific Apps and Web.

We offer online client registration and Digital Business Card making facility to our clients over the internet/Computer/Mobile/Tab according to their ease and convenience. We have also developed sophisticated specific purpose mobile Apps for use by our Clients to meet their Digital Card requirements in various products. Such online systems and Apps are designed to collect personal data and information does not including any financial and non-financial transaction particulars required to execute the requested transactions and device related information necessary to validate and create an audit trail for the request before it is executed. MYVOCAL4LOCAL may share the information so collected with Authority, depending on the nature of the requested transactions. These entities are statutory bodies, recognized self-regulatory agencies and intermediaries operating in the Cyber Security subject to applicable laws and regulations which inter-alia govern privacy of data and are instrumental in completing the requested transactions.

Use of Cookies:

MYVOCAL4LOCAL may set up and access cookies as short-term memory bits of information for making Clients’ web experience more personal.  We do not use cookies to collect data to create behavioral profiles of our Clients to show them advertisements. 

Device related and Log Data

We may collect device related information like mobile phone No., email ID, address, whatsapp number URL links and Web address for usage of Card making and for setting up audit trail and user identification and authentication checks for the transactions carried out.  This will include also information relating to location and time of login, number of access made and duration and pages visited.

Third party Tools and Utilities

Third party tools and utilities used in our web pages and Apps are covered under valid and binding contracts with the third parties. We may share Client information with third parties in so far as such sharing is required for the purpose of availing of their services and the information. We ensure that the information so shared are subject to equal care and protection as to privacy as envisaged in this Policy.

Data Security

We use the personal information and data collected from our Clients to operate, maintain and provide them with the features and functionalities of the services, to analyze how the services are used, to diagnose service or technical problems, maintain security, to remember information to help Clients efficiently access and retrieve their account and account related information, monitor usage and demographic patterns of usage, and to track users and usages to render personalized optimum services to the Clients, in compliance with applicable laws, rules and regulations. We have implemented physical, administrative and technical security measures across the organization which is designed to prevent data loss, unauthorized access to personal data and misuse, disclosure, alteration, damage or destruction of personal data.

MYVOCAL4LOCAL fully understands that the personal data collected from its Clients are under our protection and guardianship. MYVOCAL4LOCAL trains its employees on the privacy policy as well as information security procedures regarding the appropriate access, use and disclosure of personal data. We also conduct period risk assessments on our processes, information systems and third parties, including audits of third party facilities and information systems.

MYVOCAL4LOCAL has in place an incident response plan with trained personnel to respond to, investigate and mitigate the impact of any incident as soon as an incident is detected. MYVOCAL4LOCAL also maintains adequate plans for business continuity management as well as disaster recovery process for testing databases, information systems and process that handle personal data.

Information Security

MYVOCAL4LOCAL takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

However the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the revised policy may be.

Grievance Redressal

Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to ____________ (“Grievance Officer”).

Violation of the Terms

You agree that Company may, in its sole discretion and without prior notice, terminate Your access to the Website and block Your future access to the Website if Company determines that You have violated these Terms and Conditions.

You also agree that any violation by You of these Terms will constitute an unlawful and unfair business practice, and will cause irreparable harm to Company, for which monetary damages would be inadequate, and You consent to Company obtaining any injunctive or equitable relief that Company deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies Company may have at law or in equity.

You agree that Company may, in its sole discretion, and without prior notice, terminate Your access to the Website, for cause, which includes (but is not limited to):

(1) requests by law enforcement or other government agencies;

(2) a request by You (self-initiated account deletions);

(3) discontinuance or material modification of the Website or any service offered on or through the Website; or

(4) unexpected technical issues or problems.

If Company does take any legal action against You as a result of Your violation of these Terms, Company will be entitled to recover from You, and You agree to pay, all reasonable legal and contractual fees and costs of such action, in addition to any other relief granted to Company.

Governing Law

These Terms and all transactions entered into on or through the Website and the relationship between You and Company shall be governed in accordance with the laws of India without reference to conflict of laws principles.

You agree that all claims, differences and disputes arising under or in connection with or in relation hereto the Website, the Terms or any transactions entered into on or through the Website or the relationship between You and Company shall be subject to the exclusive jurisdiction of the courts at Mumbai, India and You hereby accede to and accept the jurisdiction of such courts.